Reduce customer service inquiries, automate sales and be available for your customers 24/7, right when they need you, through your new custom chatbot.
Your New Chatbot Is The Hardest Working, Most Accurate And Affordable Customer Service/Sales Team You’ll Ever Hire!
Instant gratification is rampant in today’s online culture.
Consumers want answers right away and they’ll jump from brand to brand until they find the easiest path to a result.
Chatbots are therefore a direct response 24/7 way to provide in-depth, almost human-like customer service that can meet your prospects where they are – in the here and now.
Chatbots can be developed to do things like:
Answer shipping questions on eCommerce stores
Provide 24/7 customer service FAQ answering
Guide people through booking a product or service like hotel room bookings
Take payments for services like rates bills or recurring subscriptions
Sent periodical updates and reminders
Find relevant information for a prospect (like products matching search criteria)
Using chatbots built by a chatbot agency can be as casual as a quick conversion to direct a prospect to a URL through to complex system collating data like names and contact details, storing them in your existing sources of truth like CRMs or records management platforms.
There are big stakes coming in the not-too-distant future where artificial intelligence is taking over customer service and sales.
Your urgency is not only to meet the consumer where they are currently asking the questions but also to adapt your business to meet the demands of technology advancement.
Natural Language learning right now in 2020 has the ability to learn your top asked questions and develop out structured answers no matter how tough the questions thrown at it may be.
The winners with chatbots are going to see reduced customer service inquiry times, higher open rates of messages and a much stronger click-through rate on call to actions.
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